Now Supplying Trade Supply Yards & Commercial Contractors in Southern California
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Legal & Privacy

Privacy Policy

Duck Drop and DuckDropPaper.com ("Duck Drop," "we," "our," or "us") are committed to protecting your privacy. This policy outlines how we handle information collected through DuckDropPaper.com.

Last Updated: September 2026 • Effective Date: January 1, 2026

1. Information We Collect

We collect information you provide directly to us when interacting with our website, requesting commercial product samples, applying for a wholesale dealer partnership, or contacting our support desk.

Contractor Sample Requests:When licensed contractors schedule a complimentary 54-inch sample roll for local dealer counter pickup, we collect your name, business name, contractor license number (e.g., CSLB), email address, telephone number, and your designated regional retailer pickup location.
Wholesale & Dealer Inquiries:When independent paint dealers, building materials distributors, or supply yards inquire about stocking Duck Drop, we collect store business details, contact names, titles, reseller tax IDs or seller permits, physical store addresses, monthly volume estimates, and ordering preferences.
General Inquiries & Customer Support:Any correspondence submitted via our contact forms, spec sheet request forms, or emails to info@duckdroppaper.com.
Device & Technical Usage Data:Like most modern websites, we may automatically collect standard diagnostic data including IP addresses, browser types, referring pages, approximate geographic location (at city/zip level for dealer map lookups), and interactions on our pages.

2. How We Use Your Information

We utilize collected information strictly for authentic business and contractor support functions:

  • Sample Voucher Authorization: Verifying contractor credentials (one free roll limit per licensed contractor) and providing authorized counter pickup vouchers to regional paint and supply store counters.
  • Wholesale Account Management: Evaluating dealership applications, establishing wholesale dealer accounts, calculating freight logistics, and communicating wholesale price schedules.
  • Customer & Technical Support: Responding to surface compatibility questions, sending architectural specification sheets, and addressing jobsite product questions.
  • Operations & Security: Protecting against fraudulent sample requests, securing our retailer wholesale portal, and maintaining website stability.

3. Information Sharing & Disclosure

Our Contractor Data Commitment:We do not sell, rent, lease, or monetize personal information or contractor license details to third-party data brokers, advertisers, or lead generators.

We share information solely under the following limited conditions:

  • Authorized Retailer Partners: When you schedule a free contractor sample roll, your name, voucher code, and contractor business details are shared with your selected retail partner so their store counter staff can authorize and release your roll.
  • Service Providers: We engage trusted third-party providers (e.g., secure database hosting, transactional email delivery, geocoding store mapping services) solely to perform infrastructure functions under strict confidentiality standards.
  • Legal Requirements: We may disclose information if required by law, subpoena, or in good faith to protect the property, safety, or legal rights of Duck Drop (DuckDropPaper.com), our users, or the public.

4. California Privacy Rights (CCPA / CPRA Notice)

If you are a California resident, the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA) grants you specific rights regarding your personal information:

  • Right to Know & Access: You may request disclosure of the specific categories and pieces of personal information we have collected about you.
  • Right to Deletion: You may request the deletion of personal information we have collected from you, subject to certain exceptions (such as maintaining records of fulfilled sample roll vouchers or wholesale transactions).
  • Right to Correction: You may request corrections to inaccurate personal information.
  • Right to Non-Discrimination: We will not deny you goods, charge different prices, or provide a different level of quality for exercising your privacy rights.

To exercise any of these rights, contact us at info@duckdroppaper.com with the subject line "California Privacy Request."

5. Intellectual Property & Patent Pending Notice

Duck Drop's fluid-barrier surface protection rolls and upcycled composite material constructions are proprietary and the subject of a pending United States provisional patent application. Any unauthorized reproduction, reverse engineering, or commercial misappropriation of our technical designs is strictly prohibited.

6. Data Security & Retention

We implement industry-standard administrative, physical, and technical safeguards to secure the data submitted through our website. While we take commercially reasonable measures to safeguard your information, no internet transmission or electronic storage method can guarantee absolute security. We retain personal information only for as long as necessary to fulfill the business purposes described herein.

7. Cookies & Store Locator Geolocation

Our website uses essential cookies and local session storage necessary for site navigation, wholesale portal authentication, and store locator functionality. When using our "Where to Buy" locator, zip code or coordinate information is used only to compute proximity to authorized paint and hardware supply stores and is not stored or shared for external behavioral targeting.

8. Contact Us

If you have any questions, comments, or concerns regarding this Privacy Policy or our data protection practices, please contact our team:

Duck Drop • DuckDropPaper.com

Attn: Privacy & Customer Support

Email: info@duckdroppaper.com